Why Change? Take Control of Your Conference Calls

Find out about Ofcom's changes to 08 numbers

Changes to 08 Numbers



0844 Calls from Landlines up by 300%, mobiles up by 45%


‘Free’ Conference Calls

Using ‘Free’ Conference Call services has been a popular option for many years. With the cost of calls being added onto the participant’s telephone bill, they at least appear to be the cheaper option.

With Ofcom’s new 08 rules however, this could rapidly change, with the cost of the ever popular 0871 and 0844 numbers going up.

Although the connection fee (usually a one off charge of around 15p) is gone, it will be replaced with an access charge. Unlike its predecessor, the access charge is not a one off charge, but a per minute rate set by the telephone provider. On top of this the service charge is also increasing, leading to considerable increases in the cost of making longer calls to these numbers.


What does this mean for you?

If you or your company use a ‘Free’ conference call service, you will see a marked increase in the cost of your calls, whether this is on company phones or client’s phones. Below is a breakdown of how the cost of the calls can quickly add up, using 0844 as an example.


Before July 1st
For 0844 from a landline:
5p a minute (often plus a 15p connection charge)
£3.15 (per participant) x5 participants = £15.75

For 0844 from a mobile:
35p a minute
£21 (per participant) x5 participants = £105

After July 1st
For 0844 from a landline:
Access Charge of 9.48p a minute (BT) Plus
Service Charge of up to 7p a minute (up from up to 5p a minute)
Total: 16.48p per minute
£9.89 (per participant) x 5 participants = £49.44

For 0844 from a mobile:
Access Charge of 44p a minute (EE) Plus
Service Charge of up to 7p a minute (up from up to 5p a minute).
Total: 51p per minute
£30.60 (per participant) x 5 participants = £153.00


Act Now!

Moving away from your Premium rate Conference Call service is the easiest solution, using a provider who can offer a variety of dial in numbers, from multiple countries. SpeakServe can do this for you and more.

SpeakServe offer more than just Conference Calls, we offer real time instant access to your account, via our secure online web portal. Simply by logging into your web portal, you can listen to call recordings or see the charges associated with your Calls.

We can help you move away from ‘Free’ Conference Calls, contact SpeakServe today to see how we can help you.